Support Engineer - Operations

  • 13th month pay & Holiday allowance
  • Bonus Program
  • 26 holidays
  • Training & Learning opportunities
  • Laptop & Smartphone
  • 32-40 hours p.w.
Apply now

Support Engineer - Operations

We’re ready when you are.

Your Job

As an Infrastructure Technical Support Analyst you are mainly supporting our users at our Amsterdam and Utrecht offices. You will be responsible for: the second line IT support, preparing workstations for new joiners, replacing laptops, reporting hardware failures to the suppliers, carrying out simple hardware repairs/replacement, processing support requests and charging services to internal teams.

Your background

  • Has an (MBO) degree related to ICT administration and 0-3 years of working experience. 
  • Is customer friendly, stress resistant, eager to learn, pragmatic and can work both in teams as well as independently.
  • Is Microsoft Certified, most preferred on Windows 10, networking essentials or planning to get certification within next months and has an ITIL Foundation Certification or planning to get within short term
  • Has a Dutch driver’s license B and is willing to work on different Accenture locations when needed.

Your team

Embedded in our services-based Operations group are colleagues with a real can-do attitude. Your sole drive is meeting the requests of clients in creating a pragmatic approach to recent innovative IT developments – enhancing future agile performance and efficiency. Orchestrating the logistics behind end-to-end processes such as same day free global ecommerce client delivery? Which platform and IT system would be most effective? By working closely together with an international team of professional, specialized in improving client efficiency, you will find new solutions achieving peak operational performance.

Interested?

Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you.

Questions? Connect with Maarten Peters, at maarten.peters@accenture.com

Apply now

Application process

Applying for jobs can be both exciting as overwhelming - and we believe it is crucial that you know where you stand during your application, and what the next steps are. Our process is short - but thorough - and we'd like to get to know you, and see if we are a great fit.

Apply

Found a fitting vacancy or role or want to pitch and propose your own ideas for an assignment? Great! Apply by uploading your CV and cover letter to start the process.

Assessment

Play a set of neuroscience-based games that objectively measures cognitive and personality traits to assess if you match the job. Remember, there is no right or wrong way to play the games - because every trait makes you a great fit for a specific job.

First interview

During the interview, we'd love to get to know you and see if there is a match with our brand and brand values. We will discuss your ambitions and past experiences and tell you all you want to know about the role and Accenture.

Second interview

In the second interview, our senior management would love to get to know you. We will continue to discuss your ambitions, past experiences and we can answer any question you have about the position and work at Accenture.

Offer

If we are both happy to proceed after the interviews, we'd like to make you an offer to join Accenture. We hope we can welcome you soon as a new colleague!

Onboarding

We'd like to welcome you to Accenture and are excited that you have accepted our job offer and agreed upon your start date. You will meet all the new joiners and start your career at Accenture.

Let's Connect

Erik Eversdijk [C]

Hi, my name is AVA.
How can I help you today?