Digital CX Consultant / Manager - Platforms Business EnablementApply now
Digital CX Consultant / Manager - Platforms Business Enablement
- 13th month pay & Holiday allowance
- Bonus Program
- 26 holidays
- Training & Learning opportunities
- Laptop & Smartphone
- 32-40 hours p.w.
This is you
You've always come up with creative and innovative solutions.
Regardless of how busy it is, you remain energetic, sharp and focused.
Starting a conversation feels natural for you, so is networking!
Disrupt the way the world works by using your skills to transform Accenture clients in the digital businesses of tomorrow. Unleash your talent and bring business closer to the people they serve via cutting edge digital solutions developed by you. At Accenture Interactive we are laser-focused on delivering the best customer experiences on the planet, and we are looking for experienced digital professionals to join our team. Do you want to take this chance and become part of our success?
Are you ready to make an impact in the largest digital experience agency in the Netherlands? Accenture Interactive helps the world’s leading brands transform their customer experiences across the entire customer journey, including experience design, marketing, content and commerce. We are disrupting the traditional agency landscape by bringing together the capabilities of a creative agency, business consultancy, and technology powerhouse.
As a Digital CX consultant / manager specialized in Platforms Business Enablement, you work in a highly collaborative mode with the client and the Accenture team to understand the client’s digital capabilities and maturity and support the business to maximize the use of their Experience Platforms, incl. E-Commerce, Marketing, Content & Customer data platforms. You are the linking pin between the business and technology teams, and are responsible for onboarding the business to the new possibilities of their experience technology and making sure they are enabled with trainings. This may also include the need to define an updated operating model and associated roles and responsibilities, for which you are a key contributor.
At Accenture Interactive, we consider ourselves as the most effective 'digital enablers' around. And with good reason: our work includes pioneering next-level marketing, implementing industry-changing digital transformations and improving business performance using digital technology and data insights. We bridge the gap between brand promise and expectations - by creating transformative Experiences.
We collaborate closely with our clients (including some world-famous brand names) to figure out what the possibilities are for their business. Innovating through cloud, mobility, media or analytics, our end goal is to design and deliver custom digital solutions that really work in the field – whether that’s online or offline.
Completed bachelor or master’s degree, preferably in business or IT.
You play a pivotal role in helping our clients to achieve success in their E-Commerce / Experience Management transformation. The key role you will play are the (lead) Business Enablement Consultant.
Tangible track record for supporting business with optimizing their use of Experience Technology/Platforms with concrete examples incl. trainings and deliverables such as operating model design, maturity assessments, etc.
A professional in the field of E-Commerce and/or Digital Marketing business with at least 3 years’ experience.
Familiar with the latest trends and developments in the E-Commerce & Digital marketing domain.
Excellent communication skills, structured, strong analytical and results-oriented mindset.
Knowledge of the key experience platforms and technologies in the market.
Fluent in English (verbal and written communication), Dutch speaking strong pre.
Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we’re proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So, you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.
Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:
A flexible transport arrangement that suits your personal situation (electric car or bicycle, flexible budget including NS business card)
An expense allowance
Discount on Accenture shares
The possibility to work 4 x 9 hours a week
Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you.
Questions? Connect with Lisette Werkman, firstname.lastname@example.org
We believe it is crucial that you know where you stand during your application, and what the next steps are. Our process is short - but thorough - and we'd like to get to know you, and see if we are a great fit. Please connect with our recruiters in case of questions.
Found a fitting vacancy or role? Great! Apply by sending in your CV and cover letter and let's get started. Contact our recruiters in case of questions, they are here to help and guide you.
During the interview, we'd love to get to know you and see if there is a match with our brand and brand values. We will discuss your ambitions and past experiences and tell you all you want to know about the role.
In the second interview, our senior management would love to get to know you. We will continue to discuss your ambitions, past experiences and we can answer any question you have about the position and work at Accenture.
If we are all happy to proceed after the interviews, we'd like to make you an offer to join Accenture. We hope we can welcome you soon as a new colleague!
We'd like to welcome you to Accenture and are excited that you have accepted our job offer and agreed upon your start date. You will meet all the other new joiners and continue your career at Accenture.