Business Services Transformation Analyst

  • 13th month pay & Holiday allowance
  • Bonus Program
  • 26 holidays
  • Training & Learning opportunities
  • Laptop & Smartphone
  • 32-40 hours p.w.

Staying relevant in today’s digital revolution requires you to reimagine how you engage with both employees and customers. In order to deliver the integrated, mobile and interactive experience these users demand, you need to automate internal and external workflows. Are you up to a new challenge? We are ready if you are.

Your impact

At the Accenture Innovation Center for Smart Services in Heerlen, we bring the latest technologies to our global clients to become leading in their industry. In our office, we have the right mix of subject experts and innovative graduates to provide creative, smart and industry-changing solutions. From Blockchain to Robotics Process Automation and Artificial Intelligence to Cloud Services.

Recently a new platform has been added to the portfolio we deliver from Heerlen to our local and international clients: ServiceNow. Accenture’s ServiceNow practice helps clients to determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.

Starting December 1st 2019, Accenture provides you with the opportunity to learn about this platform and become a Business Services Transformation Analyst. During a four week training period we provide you with the right technical skillset to start off your journey in a new team. Following and during the training period, you will work in teams on projects that help improve the quality of our clients and internal (Accenture) service delivery, increase efficiency and visibility, enhance reporting capabilities and much more.

Your background

The team member we are looking for should have at least a technical oriented bachelor’s degree. Technical master’s degree graduates are also requested to apply to this position. Final requirements:

  • Fluent in Dutch and English;
  • Max 2 years of experience;
  • Programming knowhow (any language) is preferred but not a must;
  • Eager to learn and develop skills, analytical, service minded and you should definitely be a team-player.

Are you interested?

Are your ready to join Accenture as Business Services Transformation Analyst? Apply now and change the world around you. Questions? Connect with rachel.deurenberg@accenture.com or ruben.van.nunen@accenture.com

Innovation is about bringing different people, ideas and perspectives together. As an equal opportunities employer, Accenture welcomes all applications and does not discriminate.

About us

Accenture solves the toughest technological challenges through standout strategy, consulting, digital, technology and operations. Working with over three-quarters of the Fortune Global 500, we drive innovation and shape world around us. With expertise in more than 40 industries and all business functions, we deliver ground-breaking outcomes for a new digital world.

We do not only want to impact our clients but also the people around us and the region we work and live in, for example via the local initiatives of our Corporate Citizenship Program. With the right personal coaching and the local and international projects, we offer you to be at your best and shape your career.

Application process

Applying for jobs can be both exciting as overwhelming - and we believe it is crucial that you know where you stand during your application, and what the next steps are. Our process is short - but thorough - and we'd like to get to know you, and see if we are a great fit.

Apply

Found a fitting vacancy or role? Great! Apply by sending in your CV and cover letter and let's get started. Contact our recruiters in case of questions, they are here to help and guide you.

Assessment

Play a set of neuroscience-based games that objectively measures cognitive and personality traits to assess if you match the job. Remember, there is no right or wrong way to play the games - because every trait makes you a great fit for a specific job.

First interview

During the interview, we'd love to get to know you and see if there is a match with our brand and brand values. We will discuss your ambitions and past experiences and tell you all you want to know about the role and Accenture.

Second interview

In the second interview, our senior management would love to get to know you. We will continue to discuss your ambitions, past experiences and we can answer any question you have about the position and work at Accenture.

Offer

If we are both happy to proceed after the interviews, we'd like to make you an offer to join Accenture. We hope we can welcome you soon as a new colleague!

Onboarding

We'd like to welcome you to Accenture and are excited that you have accepted our job offer and agreed upon your start date. You will meet all the new joiners and start your career at Accenture.