Shaping the Type of Leader I Am

Who are the people behind Accenture? What drives Youri de Koster and inspires him on a daily basis? How has William de Waard's life, career, ambitions and dreams developed over the years? What difficult choices has Melissa Cheung made in her life? Through a series of portraits, we answer these questions and introduce you to our people: those who make Accenture the thriving company that it is.

Introducing Inge Lekkerkerker-van Aalsburg , Managing Director & Group Strategic Program Director at Accenture Netherlands.

‘Never will a client hug me for handing in a great report,’ jokes Inge. ‘Which is a good thing,’ she quickly adds. ‘But the appreciation, gratitude and hugs I receive after cooking a full-on dinner for friends or family… that’s one of the main reasons why I love it as much as I do.’

‘Food plays an important role in my life. Making lasting memories with friends or family usually involves food.' She started cooking as a young girl – there are pictures of a 3-year- old Inge on a kitchen chair making a “vlaflip” to prove it. 'After spending my childhood in Brabant I moved to The Hague to study Hotel Management at the ‘Hogere Hotelschool’ when I was 19. When I graduated in 2001, I got a job at Deloitte, as a management consultant for the hospitality branch. In 2005, I exchanged Deloitte for Accenture.’

Sunny Sundays Spent Watching MasterChef

‘Over the years I focused on my culinary hobby more and more. To the point where during the 2014 season of the show I found myself spending most of a sunny Sunday indoors watching reruns of MasterChef. It’s quite sad when you think about it, but I loved every episode. Just to see those contestants learn so much about cooking in such a short time: fantastic! After the finale, I expressed to my husband, Paul, how fantastic it would be to participate in a programme like MasterChef. He looked at me with a serious face and asked me how badly I wanted it. ‘I would take a sabbatical for it,’ I replied. Next thing I knew I sent my application form for the next season.’

‘Months passed without hearing from the producers; in my head, I had already let go of the dream. Until that phone call in September, when they invited me for an interview and screen test. And so I went… and got in. Now, however, I had to let my boss know.  The same boss who had just given me a new role and the responsibility of overseeing the sales of Operation Services for one of our large global accounts. I knew he wasn’t going to be jumping for joy, to say the least.’

‘I Won’t Be Seeing You in Two Weeks’

‘He wasn’t very happy, but at the same time he was extremely supportive to think of a way to make it work. Just like I had done when I suggested I would take a 4,5 month sabbatical, taking into account that that period could be drastically shorter, if I were to be eliminated in the first few rounds. My boss looked at me, smiled and said, “Knowing you, I won’t be seeing you back in two weeks”. If it was to end sooner, I could return and reclaim my role, we agreed. I am still extremely grateful I was given the opportunity to pursue my dream.’

‘Going to the studio every day to cook truly was a dream come true. Not only the cooking aspect, but also the fact that it was such a fantastic learning experience: how often in our adult life do we get the chance to get feedback on a daily basis? We don’t, really. Given that the programme has a very constructive and positive nature, I found myself in a very meaningful and inspiring environment. It was tremendous to see the best chefs at work and how they manage to give their utmost every day. It made me contemplate how we can push our people and teams to give it their all and be the best performers of them all.’

More Connected and Committed to My Team

‘Accenture is an extremely high performing company; there’s no doubt about that. But, we could do more and there is definitely room for improvement - which I actually consider a good thing. It certainly helped me excel as a person and as a manager. MasterChef also played a big part in further shaping the type of leader I am – today I feel much more connected and committed to my team, asking them for feedback more often and rewarding them for excellent work on a regular basis. Instead of merely focusing on the final result, I try to be more involved in the steps in the process leading to that result.’ 

Key Success Factors

Inge made it to the finals – the only woman to do so – but was subsequently the first one eliminated during that last stretch. ‘Why did I get as far as I did? It’s probably the fact that I’m extremely good in dealing with stress and that I perform best when under pressure. Those are, unquestionably, two of my key success factors; and, of course, the fact that I’m a quick learner who’s not afraid to experiment.’ 

‘I was absolutely devastated when I was voted off; I don’t think I ever felt so disappointed. I cried on national television – to the disbelief of some of my friends, who had never seen me cry in public. I look back on that adventure fondly and I wouldn’t have wanted to miss for the world. It even led to me offering my services as a professional private dinner chef. I have since cooked for small and large groups, like a fundraising night for 100 people – which was absolutely great.’

Going Back to Work Wasn’t Easy

‘Many of my colleagues – both ones I know and people I have never even met – supported me along the way, sending me thumbs up and messages. Not only colleagues, but their whole families watched the show, it really was heartwarming.’ 

‘After my elimination, I had two weeks before I was due back in the office. I really needed those two weeks, if not more – I found going back to work very intense and not easy, to be honest. It took about a month before I had regained the level of enthusiasm I have always had for my work. Being privileged enough to work with the young, driven and smart people I work with on a daily basis is one of the things I love most about my job.’

Inge Lekkerkerker-van Aalsburg (1978)

Studied: Hotel Management at Hogere Hotelschool Den Haag, 2001

Started working at Accenture: August 2005 (Sabbatical: December ’15 – March ’16)

Relationship status: Married to Paul

Loves: Food, coziness (‘gezelligheid’) and ‘action’ (things happening, doesn’t really matter what)

Gets annoyed by: Slow-moving people and processes, anything that’s slow and unthoughtful, really

Favourite food: I really can’t choose. Starters, if you insist

On my nightstand: My wake-up light

Listens to: Everything from Ed Sheeran to Frank Sinatra, and everything in between

Last purchase: A small jade Buddha statue in Hong Kong

Would like to sit next to in the plane: Paul

Life-changing event: Various – my time as a student, the man I chose to marry, the sabbatical – to name a few

The best lesson life has taught me: Only concentrate on the things you can influence

The best advice I was ever given: At a certain point I found myself somewhat stuck in work. My coach told me not to take everything too seriously and to look at life and work as a big play garden and to see the humour in things. He was so right.

Most beautiful place on earth: Cape Town

Hobbies/passions: Cooking, running, yoga, skiing, traveling with Paul

What nobody knows about me: I can’t think of anything

Life motto: ‘Create your own destiny’